User experience
Join the user experience conference track to learn from web practitioners who are passionate about delivering a great user experience – and will show you how to do it .
8.00
Registration
Coffee & Breakfast with fellow track followers. Join your chosen main track's table in the breakfast area. We encourage attendees and speakers alike to join, get the discussion going first thing and set the scene for the rest of the day.
9.00-9.15
Conference opening
9.15-10.00
Keynote: It’s 2021: Do you know where your digital stuff is?
10.00
Break
10.15-11.00
User experience – Choreographing multichannel experiences
Creating integrated multichannel experiences is a complex challenge that requires new techniques and new tools. A good user experience is not just about a usable information architecture and a great design. It is also about meeting - or even exceeding - the experiences of your customers across wherever they connect with your brand. So forget about the traditional online/offline silos and learn how to coordinate the effort and create valuable multichannel experiences.
Read more about the session: User experience – Choreographing multichannel experiences
11.00
Break
11.15-12.00
User experience – Responsive Web Design
We all know that user experience anno 2011 is not just something that goes on inside a web browser. To meet this challenge, this session will cover a sustainable approach to designing for the web and explore how to combine a mobile-first design strategy with responsive designs and progressive enhancements.
Read more about the session: User experience – Responsive Web Design
12.00-13.00
Lunch
13.00-13.45
User experience – Forms that work
“Most of your website’s value passes through forms” says usability guru Jakob Nielsen, so what can you do to improve the user experience of your forms? To answer that, we have invited Caroline Jarrett - one of the world's leading independent usability consultants and co-author of co-author of the book “Forms that work: Designing web forms for usability”
Read more about the session: User experience – Forms that work
13.45
Break
14.00-15.00
Expert panel discussion
15.00
Break
15.15-16.00
User Experience – Inconvenient truths about redesign
Redesigns are often developed through complex processes involving many stakeholders across the organisation... and still the end result often fail to deliver a better user experience. This session will focus on user-centred design and explore how to make more successful redesigns.
Read more about the session: User Experience – Inconvenient truths about redesign
16.00
Break
16.15-17.00
User experience – What is coming next?
The area of user experience is expanding and evolving constantly with new trends and buzzwords popping up all the time. This session cut through the smoke and mirrors and explore the actual, valuable trends that are set to dominate in 2012 and beyond.
Read more about the session: User experience – What is coming next?
17.00
Break
17.15-18.15
Town Hall
Join expert panellists in an engaging, fast-paced debate on key issues for 2011 and beyond.
18.30
Farewell Dinner
Location: Café Römer, Åboulevarden 50
More information
Learn how to…
- Implement a strategy for doing budget usability
- Use web analytics as a means to improve the user experience and add business value
- Get feedback from users in all stages of your web project
- Navigate a website redesign in a political organisation
- Ensure a coherent user experience across different channels, such as websites, mobile, social media, search, interactive TV